Terms & Conditions juara404 – Terms of Use for Malaysia's Online Betting Platform

These Terms & Conditions ("Terms") govern the relationship between juara404 ("we", "the platform") and you as a user ("member", "you") accessing or using the juara404.best website and all services provided therein.

By accessing the juara404 website, creating an account, making a deposit, or using any services provided by juara404, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms. This acceptance takes effect immediately and continues for the entire duration of your use of the platform.

These Terms are governed by and shall be construed in accordance with the laws of Malaysia. In the event of any conflict between a translation of these Terms into any other language and the original Bahasa Melayu version, the Bahasa Melayu version shall prevail.

To register for and use the juara404 platform, you must meet all of the following eligibility requirements at all times during your use of the platform:

• Must be at least 18 years of age at the time of registration and throughout your use of the juara404 platform.
• Possess full legal capacity to enter into a binding agreement under Malaysian law.
• Not a resident or citizen of any jurisdiction that prohibits or restricts the use of online betting services.
• Using the juara404 platform in a personal capacity and not on behalf of another individual or corporate entity without written authorisation from juara404.
• Must not be currently enrolled in any voluntary or mandatory self-exclusion programme with juara404 that remains in effect.
• Depositing and using funds that are lawful and not derived from any illegal activity.

Each individual is permitted to hold only one active account at juara404 at any time. Registering multiple accounts, whether under the same or different identities, is a serious violation of these Terms.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian phone number, and a valid email address. Providing false or misleading information is sufficient grounds for immediate account closure without notice.

• The full name entered during registration must match the name on a valid government-issued ID (MyKad or passport).
• The phone number must be an active Malaysian number that you own and can receive SMS verification codes on.
• Your account password is entirely your responsibility. Use a strong combination and do not share it with anyone, including juara404 staff.
• Any changes to your account information must be notified to juara404 through the official customer support channels.
• Transferring, selling, or assigning your account to another party is strictly prohibited.

Juara404 is not liable for any losses arising from unauthorised access to your account where such access results from your own negligence in safeguarding your login credentials.

Juara404 only accepts deposits through approved and valid payment methods available on the platform. All transactions are processed exclusively in Malaysian Ringgit (MYR).

Juara404 currently accepts the following payment methods:

• Touch 'n Go eWallet – instant deposit, minimum RM 20.
• GrabPay – instant deposit, minimum RM 20.
• Boost – instant deposit, minimum RM 20.
• ShopeePay – instant deposit, minimum RM 20.
• DuitNow – instant deposit, minimum RM 20.
• FPX via Maybank2u – instant deposit, minimum RM 20.
• FPX via CIMB Clicks – instant deposit, minimum RM 20.
• FPX via Public Bank – instant deposit, minimum RM 20.

Juara404 reserves the right to request proof of ownership of any payment method used, at any time. Deposits made through unrecognised or unapproved methods will not be credited and may be subject to a return process that takes additional time.

Withdrawals from your juara404 account are subject to the following conditions, all of which must be met before a withdrawal request can be processed:

• Your account must be fully verified, including identity verification and payment method confirmation.
• The minimum withdrawal is RM 30 per transaction. There is no standard maximum limit, however withdrawals exceeding RM 10,000 may require additional verification.
• Withdrawals may only be made to the same payment method used for your most recent deposit, or to a Malaysian bank account held in your own name.
• Any bonus received must meet the stipulated wagering requirements before the relevant amount can be withdrawn.
• Deposited funds must complete at least one wagering round before they are eligible for withdrawal.

Withdrawal processing at juara404 takes between 15 and 60 minutes for standard withdrawals to Malaysian e-wallets. Withdrawals to FPX bank accounts are typically completed within 1–2 business days. juara404 is not responsible for delays caused by third-party financial institutions.

Juara404 offers a variety of bonuses and promotions from time to time to eligible members. All bonuses are subject to the specific terms set out in each individual promotional offer. The general terms applicable to all juara404 bonuses are as follows:

• Each bonus carries a wagering requirement that must be fulfilled before the bonus amount and any associated winnings can be withdrawn.
• All bonuses are for the personal use of the individual player only and may not be transferred to any other member.
• Juara404 reserves the right to cancel or modify the terms of any promotion with a minimum of 24 hours' notice to participants.
• Attempting to exploit the bonus system in an unauthorised manner — including through bonus arbitrage, the use of multiple accounts, or low-risk betting strategies designed to meet wagering requirements without genuine risk — is prohibited and may result in the cancellation of the bonus and any associated winnings.
• The welcome bonus is available to new members registering for the first time only. Each individual is entitled to the welcome bonus once only.
• Weekly cashback is calculated based on net losses within the calendar week (Monday 00:00 – Sunday 23:59) and is credited automatically every Monday morning.

Juara404 reserves the right to request proof that wagering requirements have been met before processing any withdrawal involving bonus funds. juara404's decision regarding the fulfilment of bonus conditions is final.

The juara404 Sports Betting section covers over 50 leagues and tournaments, including the Malaysia Super League, EPL, La Liga, Bundesliga, AFF Championship, IPL, and many more. The general sports betting rules at juara404 are as follows:

• All bets confirmed and accepted by the juara404 system are binding and cannot be cancelled, except under circumstances outlined in our cancellation policy.
• Bets are only valid if accepted before the market close set for each event.
• For In-Play betting, odds may change in real time. A bet is considered accepted at the odds displayed at the time of system confirmation, not the odds you originally selected.
• If a sporting event is cancelled, postponed, or not completed within the timeframe set by juara404, all related bets will be voided and stakes fully refunded.
• Juara404 reserves the right to void bets if match-fixing or the unauthorised use of insider information is suspected.
• Maximum bet limits per event are at juara404's sole discretion and may vary by sport, league, and market.

All casino games at juara404, including Blackjack, Roulette, Poker, and Live matches, are subject to their respective game rules displayed within the game interface. The general casino rules at juara404 are as follows:

• All Classic games use a Random Number Generator (RNG) verified by an independent third-party auditing body. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• For Live Dealer games, all decisions made by the dealer are final in accordance with the applicable game rules. Any disputes regarding a Live Dealer outcome will be referred to video recordings retained by juara404.
• In the event of a technical disruption during gameplay that prevents a hand or round from being completed, all related bets will be voided and stakes fully refunded to the player.
• Any attempt to exploit software bugs or system vulnerabilities is strictly prohibited and may result in account closure and the voiding of all winnings obtained through such means.
• The minimum and maximum bet limits for each table are displayed before a player joins. Bets exceeding the maximum limit will be automatically rejected by the system.

For Blackjack, all variants available at juara404 — including Classic Blackjack, Spanish 21, Blackjack Switch, Double Exposure, and Perfect Pairs — follow industry-standard rules displayed in the help section of each game. The advertised RTP for each game is based on optimal strategy play.

Irresponsible or unlawful use of the juara404 platform is strictly prohibited. The following conduct is forbidden and may result in immediate action, including account closure and reporting to the relevant authorities:

• Using automated software, bots, or third-party tools to place bets or interact with the platform without juara404's written authorisation.
• Collusion between players in poker or casino table games to gain an unfair advantage over other players or the house.
• Using another person's account or granting others access to your account.
• Any attempt to upload, distribute, or introduce malicious code, viruses, or malware into juara404's systems.
• Fraud in any form, including the use of stolen credit cards, false information, or unauthorised payment methods.
• Attempting to hack or gain unauthorised access to juara404's databases, servers, or systems.
• Using the platform for any money laundering or illegal activity financing.
• Disruption or abuse of the juara404 customer support team, including the use of offensive language, threats, or false claims.

Juara404 reserves the right to suspend or close any member's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Confirmation that a member is under 18 years of age.
• Suspected fraud, hacking, or money laundering.
• Requests from the relevant authorities as required under Malaysian law.
• Failure to provide the requested verification documents within the specified timeframe.
• A voluntary request by the member themselves to close their account.

When an account is closed due to fraud or a breach of these Terms, the account balance may be frozen pending investigation. If the investigation confirms fraudulent activity, the relevant balance may be forfeited in full. If no breach is found, the balance will be returned within 5 business days.

Members who wish to voluntarily close their account may contact the juara404 support team via live chat or by emailing support@juara404.best. All valid balances will be processed for withdrawal once the account closure request has been received and confirmed.

The juara404 platform is provided "as is" without any express or implied warranties, except as explicitly stated in these Terms. juara404 does not guarantee that the platform will be free from technical disruptions or errors at all times.

• Juara404 is not liable for any indirect, consequential, or punitive losses arising from the use of or inability to use the platform.
• Juara404 is not liable for any losses caused by internet disruptions, third-party service outages, or circumstances beyond our control (force majeure), such as natural disasters or power failures.
• Information provided on the juara404 platform is for entertainment purposes only and does not constitute financial or investment advice.
• In all circumstances, juara404's maximum liability to any member is limited to the net deposit amount made by that member in the 12 months preceding the claim.

Juara404 respects the privacy of all members and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, processing, and storage of your personal data by juara404 is governed by our separate Privacy Policy.

• Personal information collected during registration and use of the platform is used solely to provide and improve juara404 services.
• Juara404 will not sell or disclose your personal information to third parties without your consent, unless required by law or court order.
• All data is stored on secure servers with 256-bit SSL encryption and is regularly updated in line with information security best practices.
• You have the right to access, update, or request deletion of your personal data by contacting juara404 through official channels.

For full details on how juara404 handles your personal data, please refer to juara404 Privacy Policy which form an integral part of these Terms.

Juara404 reserves the right to modify, amend, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication of the updated version on the platform.

For material amendments (those that significantly affect members' rights or obligations), juara404 will endeavour to provide at least 7 days' notice via the member's registered email or an in-platform notification before the amendment takes effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Terms.

If you have any questions, concerns, or feedback regarding juara404's Terms & Conditions, please reach out to us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat icon on the juara404 platform. Average response time is under 2 minutes.
• Email: support@juara404.best – for enquiries requiring a written response or involving documents. Typical response time is 2–4 hours.

The juara404 support team operates in both Malay and English, 24 hours a day without interruption. We are ready to assist you with any matters relating to your account, transactions, games, or platform terms.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation before being referred to the relevant tribunal or court in Malaysia.